In our personal lives it is sometimes easy to see that we need to turn off, unplug, and be physically present. In the business world, however, this is sometimes hard to see. The same rules apply however, even if the details may look a little different. We can do everything from manage our business credit cards to plan meetings and order inventory from anywhere and everywhere. We can even hold meetings in real time in one program. As a business owner, when is it time to step out from behind the screen and really be there?
Make Phone Calls
It is easy to text, email, and use project management software to stay in touch with employees, pass on directions, mange projects, and get things done. Technology makes these tasks more effective and efficient than ever before. However, none of these tasks should be limited to technology alone. If your business operates at more than one branch, visit each one personally when possible, and consider even getting employees from each branch together occasionally. Let everyone see each other with their eyes, shake hands, and speak face to face. It will likely improve productivity in the long run, and it will help them to see you as the owner and more than just a face on the screen, voice on the phone, or words on a page. This will help with respect and productivity in the long run.
Evaluations Should Always Be Face to Face
Whether the evaluation is good, bad, or mixed (as most are), they need to happen in person. Suggestions, corrections, and accolades will be taken much more seriously, reactions can be better gauged, and less will be lost in translation. It also opens the door for more open communication about how performance can be improved.
Cancellations of Events
If you are cancelling an event, such as a meeting or lunch, do it in person or by phone call. Do not leave this up to text, email, or an automatic “Facebook Event Has Been Cancelled” message. A lot of time and trouble on the parts of everyone can be saved if you know that you have spoken to them and that they have the message.
Dealing with Financial Issues
When it comes to resolving financial problems with lenders, business credit card companies and others, sometimes personal interaction is necessary – either in person or over the phone. For example, while Biz2Credit automates small business loan applications, there are case managers available who can guide you through the process by phone. These loan specialists can offer advice on topics including the type of funding should apply for and how to improve your business credit score and get better lending terms.
To speak with a Biz2Credit loan specialist, call toll free 877-861-2210.