Success! Your small business generates revenue beyond plan, more customers than expected are entering your establishment, and merchandise is flying off the shelves. Congratulations!
Uh, oh! You’ve just taken this opportunity to celebrate your success by letting up on the reins.
If your establishment sails successfully through small business waters, this is no time to rest on your laurels. Rather, you should find new ways to keep the momentum going.
So, how do you ensure that tactics are in place to keep customers coming back for more?
1. Plan, plan, plan– Does your business plan look beyond a certain timeframe? Having your first year in the plan is great – and expected – extending it out in six-month increments and refreshing it to adjust what’s working and what isn’t ensures there’s always something in the works.
2. Understand your customers– You’ve become successful for a reason. Examine how you’ve made it this far and be sure you keep it up. Stay fearless, and step outside your comfort zone, offering new merchandise, menus, or promotions.
3. Know your limitations– The aforementioned letting go of the reins could mean you need a break. That’s natural. Have dependable employees and resources in place to take over when you need a day off or a vacation.
Keep your attitude and your approach fresh and your customers will see your small business as the go-to destination for today and tomorrow.
At Biz2Credit we know all our clients are hard-working winners. Talk to us about refinancing your small business. Contact us at (800) 200-5678, or visit www.biz2credit.com.