Decades ago, roadside lodging served as a place where weary travelers could rest for the night. It was nothing fancy; just a clean room, a place to wash up, and possibly a restaurant nearby.
Today, small accommodations are a vision of all that is bright, chic, and trendy. In addition to becoming all things to all kinds of guests – an oasis of calm for those escaping reality, an efficient work station for the business executive, and a fun respite for families – there are technological advancements that relate directly to your business.
For instance, visitors used to make a reservation over the phone and check-in to their room with an actual key. Today, there’s mobile check-in, where you “register” online, have the room verified instantly, and your “key” is a slender piece of plastic with strip that “reads” your door code. How convenient!
Hotels certainly need to stay on top of the latest technological advancements and keep up to speed in today’s hyper-speed world. Here are a few tips to stay connected with guests:
- Apps all, folks. Who doesn’t offer an app these days? Look into obtaining one that meets your needs, is cost effective, and simple for a diverse range of ages to utilize.
- Upgrade hardware and software. With new technology programs coming out all the time, it’s best to stay as current as possible, especially when it comes to online search engines and new ways for customers to find your business. Follow trends by keeping up with your trade publications as well as reading online blogs and articles related to your business and locale.
- Keep seeking. Befriend your fellow small business owners to stay in touch with what’s happening in your community. They also can provide you with insight into their best practices when it comes to automating their company.
- Stay friendly. Remember, in today’s world of tomorrow, there’s still nothing like old-fashion hospitality. So, be sure to provide a warm welcome to your guests, which can include complimentary bottled water, a bottomless pot of coffee in the lobby (decaf, too), and other small touches that truly show you care for your clientele and want them to think of you when they are passing through next.
We always want you “to stay” with us. Turn to the professionals at Biz2Credit if you need hotel financing. Biz2Credit’s experts get the job done quickly and efficiently. Call (800) 200-5678, or visit www.biz2credit.com.