I thought the Internet was supposed to simplify our lives, reducing paperwork and paper usage.
As I assisted my senior high school student with multiple forms regarding college applications, scholarships requests, and financial aid the other day, it hit me: There must be a better way to fill out paperwork for…everything.
Technology has helped society make great strides. Information is now instantaneous. Automated phone systems – while not everyone’s idea of a “warm and fuzzy” customer experience – certainly gets the message across efficiently and directly.
But are you – today’s forward-thinking small business owner – doing everything you can to simplify your process of paperwork? Whether it is a form or an application or a bill, are they as efficient as possible?
With the full understanding that certain professions are bound to legal protocols, are there ways that your small business can review, revise, and reduce ways that you communicate with your customers and expect them to complete certain materials?
Are you providing different methods for customers to fill out forms, from online to in person? Do you interact with clients about ways you can more efficiently tend to their needs?
Back in the day when I worked in insurance, we would annually review our customer-facing forms. With some applications approaching five or six or more pages, and dozens of questions, you can be sure customers were happy when we cut the paperwork in half and were still able to provide all the necessary coverage to meet their needs.
No one likes paperwork. So, imagine how your customers must feel. With them in mind, do what you can to make one of life’s unpleasantries much more palpable.
Biz2Credit has streamlined the small business loan application process. No more going from bank-to-bank, filling out mountains of paperwork. All you need to do is fill out just one online application and be offered the most attractive lending rates possible. That’s why turning to Biz2Credit for all your small business financing and refinancing needs is both quicker and more efficient. Call (800) 200-5678 or visit www.biz2credit.com.