Apply Now arrow
selling platforms
Disclaimer All articles and all information in the Knowledge Center are provided for general informational purposes only, and do not constitute financial, tax, legal, accounting or other professional advice, and may not be relied on for any purpose. You should always consult your own tax, legal and accounting advisors before engaging in any transaction. In addition, the articles and information in the Knowledge Center do not necessarily reflect or describe either the actual commercial financing products that Biz2Credit offers or their specific terms and conditions. Detailed information about Biz2Credit commercial financing products is available only on our product pages. We invite you to learn more about our commercial financing products: Learn more about Biz2Credit's products

In the ever-evolving world of ecommerce, business owners constantly seek reliable, accessible avenues to promote and sell their products. While Amazon, eBay, Etsy, and Shopify are some of the best platforms to sell online, they dominate the ecommerce marketplace. Facebook Marketplace has also quietly become a competitive selling platform that caters especially well to local sellers. Let’s see in this article what Facebook Marketplace is, how to sell, and how to harness selling on FB Marketplace to unlock real growth potential.

What is Facebook Marketplace and What Are Its Uses?

Facebook Marketplace is a feature within the Facebook ecosystem that allows users to buy and sell stuff online directly through the platform. Launched in 2016, this ecommerce selling platform has expanded beyond individual peer-to-peer sales and now supports small businesses, service providers, and retailers.

The main uses of Facebook Marketplace include:

  • Selling a wide range of products like home decor, vintage items, electronics, and collectibles.
  • Promoting services such as home repair, cleaning, or landscaping.
  • Connecting with local buyers without investing in a full-fledged ecommerce website.
  • Expanding brand visibility by leveraging Facebook's massive social media presence.

According to Statista, Facebook had over 3 billion monthly active users as of January 2024. This massive audience makes the Marketplace one of the most visible online selling platforms available today. Unlike other online marketplaces like Craigslist or Bonanza, Facebook Marketplace integrates seamlessly with social media platforms like Instagram and TikTok, making it easier to reach your target customer base.

How to Sell on Facebook Marketplace

Setting up a listing on Facebook Marketplace is straightforward, which is why many entrepreneurs and beginners consider it as the best platform to sell online. Unlike other ecommerce selling platforms like Amazon FBA or Poshmark, most listings on Facebook Marketplace don’t incur a listing fee or a significant transaction fee.

However, if you're shipping nationally, Facebook charges a selling fee (or service fee) of 5% per shipment, or a flat fee of $0.40 for items priced under $8. These fees are lower than many other platforms that include referral fees, insertion fees, or a final value fee.

Here’s how it works:

  1. Access the Marketplace: Log in to your Facebook account and click on the Marketplace icon.
  2. Click 'Create New Listing': Choose the type of product you're listing, like items for sale, vehicle, property, or job.
  3. Add Product Details: Include high-quality images, a descriptive title, price, product categories, location, and a detailed product description. Mention specifics like shipping options, payment methods, and condition if it’s secondhand.
  4. Publish the Listing: Once reviewed, the listing goes live on the selling platform. It’s visible to active buyers in your set location radius.
  5. Manage Messages and Sales: Communicate with buyers through Messenger, respond to FAQs, and finalize the sale with user-friendly payment gateways like PayPal.

How to Drive Sales with Facebook Marketplace for Your Small Business

Small business owners can use Facebook Marketplace as a selling platform to drive higher online sales. Here are some actionable ways to boost your ecommerce business on this selling platform:

Use High-Quality Visuals

Photos are the first impression, and often the deciding factor for a buyer. Whether you're selling home decor, vintage items, or collectibles, upload clear, high-resolution images from multiple angles. Natural lighting works best, but consistent lighting and background also help maintain a professional look.

Include close-ups to show product details and texture, especially for secondhand items. For small businesses with a wide range of products, it's worth creating a visual style guide to keep all listings cohesive. A consistent, attractive storefront not only draws clicks but builds buyer confidence and increases your chances of conversion.

Write Detailed and Honest Descriptions

Detail is the key. Mention everything a potential customer might want to know such as dimensions, type of product, material, brand, usage tips, care instructions, and any defects if it's pre-owned. Also, use common search phrases organically, like "handmade wall art" or "vintage ceramic vase" to increase discoverability.

Don’t forget to include shipping options, payment methods on the selling platform, and return policies if applicable. A clear, comprehensive description answers buyer FAQs upfront and reduces the need for back-and-forth messages.

Engage with Buyers Promptly

Fast responses via Messenger enhance the buying experience and build trust. Many buyers make decisions quickly, so even a slight delay can result in a lost sale. Consider using templates for common questions like availability, shipping timelines, or product specs. For businesses with high inquiry volumes, integrating a chatbot through Facebook's API can help handle initial messages, share FAQs, and route complex queries to a human agent.

Boost Listings through Ads

One standout feature is the ability to promote listings using Facebook Ads Manager. This is ideal for small businesses looking to sell online in a hyperlocal setting without building their own online store. Targeted ads can drive higher engagement by focusing on a buyer's location, interests, and browsing behavior. You can also A/B test different ad creatives to see which images or copies deliver better results.

Connect with Your Facebook Shop

Link your Marketplace listings to a Facebook Shop to create a cohesive ecommerce storefront. This gives buyers a more streamlined shopping experience, especially if they're interested in more than one item. A well-organized storefront with product categories, service fee transparency, and payment gateways can convert one-time buyers into repeat customers.

Collect Reviews and Ratings

Positive reviews increase credibility and foster trust with new buyers. Encourage satisfied customers to leave ratings post-sale, and don’t hesitate to politely follow up if they forget. These reviews can be featured in your storefront and also shared across other online selling sites like Etsy or Walmart Marketplace. They’re particularly useful if you're selling high-ticket or handmade products.

Regularly Update Listings

Keep your inventory fresh by regularly updating listings, even if it's just adjusting the cover photo or tweaking the description. Mark sold items as unavailable instead of deleting them; this provides social proof that your store is active and successful. If you offer seasonal items or limited-time deals, include clear timeframes and shipping deadlines.

Analyze Performance Metrics

Facebook provides insights like views, clicks, saves, and messages. Use these analytics to assess what’s resonating with buyers. If you see high traffic but low conversions, experiment with your pricing strategy, change your photos, or revise the product description. Understanding what influences your metrics is crucial for improving your overall sales performance.

Compared to other selling platforms like Amazon or eBay, Facebook's fee structure is more accessible for sellers offering competitive prices, especially for those not using fulfillment services or dropshipping.

Conclusion

In today’s saturated ecommerce landscape, standing out often means going where your customers already are. Facebook Marketplace is the best way to sell online for small businesses and offers a user-friendly, low-cost, and powerful platform for small businesses looking to sell online.

With minimal selling fees, no upfront listing fee in most cases, and access to billions of active buyers, it stands tall among other online marketplaces like Craigslist, Poshmark, or Bonanza. Whether you're listing vintage items, managing dropshipping operations, or running a small storefront with a limited budget, this ecommerce selling platform meets you where you are.

Apply today to explore the various ecommerce financing options that align with your goals, and make money by tapping into a growing, local online audience.

Frequently Asked Questions About Selling Platforms

What is Facebook Marketplace, and how is it different from other online selling platforms?

Facebook Marketplace is a feature within Facebook that allows individuals and businesses to sell products locally or ship them to buyers. Unlike other selling platforms like Amazon or eBay, it offers a more localized, social-media-driven experience without the high listing or commission fees many ecommerce sites charge.

Do I need a separate website or ecommerce selling platform to sell on Facebook Marketplace?

No, you don't. You can list directly on Facebook Marketplace without having an ecommerce website. However, connecting it to your Facebook Shop or linking to your online store on Shopify can enhance your presence and customer experience.

Are there any fees for selling on Facebook Marketplace?

For local pickups, there are typically no selling fees. If you offer shipping, Facebook charges a 5% selling fee per shipment or a $0.40 flat fee for items under $8. These are often lower than the transaction fees or final value fees found on selling platforms like Etsy or Poshmark.

What kinds of products perform best on Facebook Marketplace?

Items like home decor, collectibles, vintage items, handmade products, secondhand electronics, and locally relevant services tend to perform well. It's also a great selling platform for businesses with a wide range of products and competitive prices.

Can I advertise my listings on Facebook Marketplace?

Facebook Marketplace integrates with Facebook Ads Manager, so you can create highly targeted ad campaigns. This is especially helpful for small businesses looking to expand their local reach or promote a specific type of product.

Frequent searches leading to this page

Term Loans are made by Itria Ventures LLC or Cross River Bank, Member FDIC. This is not a deposit product. California residents: Itria Ventures LLC is licensed by the Department of Financial Protection and Innovation. Loans are made or arranged pursuant to California Financing Law License # 60DBO-35839

x
”Your browser does not support the images displayed on this website. Please try to access the site from the latest version of Google Chrome, Safari, Microsoft Edge or Mozilla Firefox”