ups store franchise
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Opening a UPS Store franchise can be an exciting opportunity for entrepreneurs looking to align with a globally recognized brand. UPS is a household name, known for its reliability and comprehensive logistical support. With over 5,500 locations worldwide, the UPS Store ranks as one of the top franchises for brand recognition and customer trust.

This high level of brand awareness can significantly benefit new franchise owners by attracting customers and driving business growth from day one. If you are considering opening your own UPS Store, understanding the process and the financial requirements is crucial. For insights into financing options, visit our guide on franchise loans.

5 Steps to Open a UPS Store

Opening a UPS Store involves several critical steps that potential franchisees must navigate. Here’s what you need to know about starting this franchise:

1.     Research and Consideration

Begin by thoroughly researching the UPS franchise model. Visit the official UPS Store Franchise website, attend franchise discovery days, and speak with current franchisees to understand the business model, culture, and expectations. If you can, talk to other owners and get their experience. If you’re thinking of buying an existing location, see if you can talk to staff and customers to get their insights.

2.     Application Process

Submit a franchise application to UPS. This will include providing your financial information and background to ensure you meet their criteria for new franchisees.

3.     Financing Your Franchise

Reviewing your financial options for covering the franchise fee and other startup costs is a critical step in the journey to owning a UPS Store franchise. Here are several avenues you can explore to secure the necessary funding:

  • Personal Savings: Using personal savings is one of the most straightforward ways to finance your franchise. This method eliminates the need for loans or investors, allowing you to retain full control of your business without any obligations to external parties. However, it’s essential to ensure that using personal savings won’t leave you financially vulnerable in other areas of your life.
  • Traditional Bank Loans: Traditional bank loans are a common choice for financing a franchise. Banks typically offer business loans with competitive interest rates and terms, especially if you have a strong credit history. These loans can cover significant portions of your startup costs, including the franchise fee, equipment, and initial marketing expenses. Be prepared to present a detailed business plan and financial projections to convince the bank of your venture’s viability.
  • Small Business Administration (SBA) Loans: SBA loans are one of the best financing options for starting a franchise. Because these loans are backed by the Small Business Administration, they often have favorable terms, such as lower interest rates and longer repayment periods, making them an attractive option for new franchisees. The application process can be rigorous, but the benefits often outweigh the challenges.
  • Franchise Loans: Specialized franchise loans are tailored to meet the unique needs of franchisees. These loans, offered by lenders familiar with the franchise model, can provide more flexibility than traditional bank loans. They may include options for deferred payments until the business is operational, easing the initial financial burden on new franchisees.

4.     Training and Support

Once approved, you’ll undergo comprehensive training covering everything from operational procedures to customer service. UPS also provides ongoing support to help you get your store up and running.

5.     Store Setup

Select a location approved by UPS, set up your store, and hire staff. UPS will assist with store design and layout to align with brand standards.

How Much Does It Cost to Open a UPS Store?

It can cost $150,000 to $500,000 or more to open a UPS store. Here’s where that money goes:

  • Initial Franchise Fee: The initial franchise fee for a UPS Store typically ranges from $30,000 to $35,000. This fee grants you the right to operate a UPS Store franchise and includes initial training and support from UPS.
  • Build-Out Costs: These costs encompass leasehold improvements, construction, and remodeling expenses to prepare the store space for operation. The amount varies depending on factors such as the size and condition of the location, but it can range from tens of thousands to hundreds of thousands of dollars.
  • Equipment and Fixtures: You’ll need to purchase specific equipment, fixtures, and furnishings required for operating a UPS Store, including computers, printers, shipping supplies, display racks, signage, and furniture. These costs can range from $50,000 to $100,000 or more, depending on the scale of the operation.
  • Inventory: You’ll need to stock inventory such as shipping materials, packaging supplies, office supplies, and UPS-branded products. The inventory cost can vary widely depending on the size of the store and the range of products and services offered.

On top of this, you can expect to pay these additional costs on an ongoing basis:

  • Royalty Fees: This fee is paid in exchange for the continued use of the franchisor’s brand name, trademarks, and ongoing support services. As a UPS franchisee, you can expect to pay 5% of gross sales in royalties.
  • Marketing Fees: Franchisees pay this fee to contribute to advertising and promotional campaigns conducted by the franchisor, aimed at enhancing brand awareness and driving customer traffic to franchise locations. For UPS, you can expect to pay 1% of gross sales for local marketing and 5% contributed to national marketing.

The cost of opening a UPS Store can also vary depending on location, size, and other factors. Below is a look at some averages costs of opening a UPS store:

Type of UPS Store Average Cost
Traditional Locations $209,195-$495,945
Rural Locations $168,560-$442,986
Non-Traditional Locations $86,937-$425,583
Store in Store Locations $100,890-$314,170

Pros and Cons of Owning a UPS Store Franchise

Franchise ownership comes with pros and cons. Below are some unique benefits and challenges for UPS store owners:

Advantages of owning a UPS store

  • Competitive advantage: UPS Store franchisees have direct access to UPS’s extensive shipping network, which includes international shipping options, advanced tracking capabilities, and access to UPS’s global logistics infrastructure. This can provide a competitive edge in the shipping and logistics market.
  • Authorized Shipping Outlet Status: UPS Store franchisees are designated as Authorized Shipping Outlets for UPS, which means they can offer a full range of UPS shipping services, including UPS Ground, UPS Air, and UPS International. This status enhances the credibility and reliability of the franchise in the eyes of customers.
  • Partnership Opportunities: UPS Store franchisees may have opportunities to partner with local businesses and organizations to provide shipping and logistics solutions, such as offering convenient drop-off and pickup locations for packages.
  • Corporate Accounts and Contracts: UPS Store franchisees can benefit from corporate accounts and contracts established by UPS, which can lead to bulk shipping orders and consistent business from corporate clients.

Disadvantages of owning a UPS store

  • Strict Operational Standards: UPS Store franchisees are required to adhere to strict operational standards set by UPS, including guidelines for store layout, signage, branding, and customer service. Deviating from these standards can result in penalties or termination of the franchise agreement.
  • Limited Pricing Flexibility: UPS sets pricing guidelines for shipping services offered by UPS Store franchisees, limiting their ability to adjust prices based on local market conditions or competitive factors.
  • Equipment and Technology Requirements: UPS Store franchisees are required to purchase and maintain specific equipment and technology systems specified by UPS, which can incur additional costs and ongoing maintenance expenses.


Owning a UPS Store franchise offers both significant opportunities and challenges. By understanding the steps involved, the costs required, and weighing the pros and cons, prospective franchisees can make informed decisions that best suit their financial and professional goals. For those ready to proceed, partnering with Biz2Credit about financing options can smooth the path to successful franchise ownership.

Learn about the Biz2Credit financing process

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